LOGISTICS

Shipping &
Returns

Questions? WhatsApp us — we reply same day.

Shipping Options

Standard Shipping
$12 CAD

3–7 business days · Canada Post tracked · Insulated cold-pack included

Expedited Shipping
$22 CAD

2 business days · Priority tracked · Double-insulated cold-pack

Free Shipping
Orders $200+

Standard delivery at no charge on orders over $200 CAD.

Processing Time

Orders placed before 2:00 PM PST Monday–Friday are processed and dispatched the same business day. Orders placed after 2 PM or on weekends are dispatched the next business day. You will receive a tracking number by email once your order ships.

Cold-Chain Packaging

All peptides are lyophilized (freeze-dried) for stability during transit. Every order is packed with:

Upon receipt, transfer to refrigerator (2–8°C) or freezer (−20°C) immediately.

Discreet Packaging

All orders ship in plain brown or white boxes with no VELTRIDE branding, product names, or any identifiable markings on the exterior. The return address appears as a generic BC business address for your privacy.

Provinces & Territories

We ship to all Canadian provinces and territories:

{["BC","AB","SK","MB","ON","QC","NB","NS","PEI","NL","YT","NT","NU"].map(p=>`${p}`).join("")}
BC AB SK MB ON QC NB NS PEI NL YT NT NU

We do not currently ship internationally.

Returns & Replacements

Due to the nature of research compounds, we cannot accept returns. However, we will replace your order at no cost if:

Contact us within 48 hours of delivery with your order number and photos. WhatsApp us or email [email protected].

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