All shipments are fulfilled from West Kelowna, BC. Questions? WhatsApp us — we reply the same day.
📦 Free standard shipping within Canada on orders over $150 CAD. Orders confirmed before 1:00 PM PT Monday–Friday ship the same business day. Orders confirmed after 1:00 PM PT ship the next business day.
A tracking number is sent by email once your order ships. All packages include an insulated cold-pack and a Certificate of Analysis for each compound.
All compounds are lyophilized (freeze-dried) for stability during transit. Every order includes:
Upon receipt, transfer to refrigerator (2–8°C) or freezer (−20°C) immediately.
All orders ship in plain boxes with no VELTRIDE branding, product names, or identifiable markings on the exterior. The return address appears as a generic BC business address.
We ship to all Canadian provinces and territories: BC, AB, SK, MB, ON, QC, NB, NS, PEI, NL, YT, NT, NU.
We do not currently ship internationally.
Due to the nature of research compounds, we cannot accept returns. However, we will replace your order at no cost if:
Contact us within 48 hours of delivery with your order number and photos. WhatsApp us or email support@veltride.ca.
See our Terms & Conditions for full policy details.